Frequently Asked Questions
Do you have a customer satisfaction or refund policy?
We have been in the music entertainment business since 1991. We would not still be in business if we provided less than stellar service. But still, our contract has clauses that outline refunds in the event of a no show, or other unforeseen circumstance that is deemed our fault.
What are your qualifications? Have you been professionally trained or certified?
Dan Lamaestra (www.danlamaestra.com) has had over 15 years of experience with weddings, parties, corporate events, and any other event needing musical support. Dan has a degree in music, and plays with the US Navy Band for VIP's and dignitaries regularly. Everyone that works for PM Productions has either worked with Dan for at least one year, or been trained by Dan before doing a job on their own. We are also certified members of N.A.M.E. (National Association of Mobile Entertainers)
What are your hourly rates?
We do not work with hourly rates. We base our prices on time of year, day of the week, specific gear needed at the event, number of personnel, and any other client needs. While our quotes are very competitive, we believe "you get what you pay for", and we provide what we feel is highly professional musical support.
Do you require a deposit? What is your cancellation policy?
We require a 50% non-refundable deposit by mail before the engagement. Cancellation policy is within 3 weeks of event, and initial deposit can be refunded under special circumstances
What is your experience? How many events have you done?
Between all of our Dj's and musicians that we regularly work with, we have over 20 years of experience working in the entertainment field. I personally have done an average of 100-120 events per year since 1998
Do you specialize in a specific genre of music?
As musicians, our live music acts specialize in jazz, but we also have a top 40 style variety band that can play several styles well, from pop and country to rock and big band swing. Our Dj's are well versed in Rock, Top 40, Rap, HipHop, Disco, Jazz and Swing, Country, and Latin music. In fact, Dan is originally from Argentina, and a fan of Mambo, Tango, Rhumba, Tejano, and other latin styles.
Do you take requests?
Our Dj's travel with a a library of over 20,000 popular songs, and if a request is made on the job, we can download it via a wireless connection! Even better, you can use our free online music database to customize the music you do and do not want to hear, all IN ADVANCE of your event, at your leisure from your home computer!
Can I provide my own music?
Yes and No. For specific songs that we may not already have, yes, but when you hire a Pro DJ, you are paying us to use our experience with events to keep the party going, and even the best prepared song lists must be tweaked depending on the flow of your party. In fact, it is better to tell us what NOT to play!
Do you have back-up equipment in case of failure?
All of our DJ's and Musicians have back up equipment if needed.
Will you also be the Master of Ceremonies (MC)?
Several of our DJ’s are very good MC’s. If the MC duties are more extensive than simple announcements, please let us know when you are booking, and we can assign an appropriate DJ.
What is your standard attire?
Tuxedo for formal, suit or shirt and slacks for more casual events. In some cases, we can wear a formal vest with a tux, no jacket.
Are you insured?
No, but as of January 2008 we are working on aquiring liability coverage. If this is important for your event, let us know and we can secure a one day policy rider.
How are you different from other disc jockeys?
We are different mainly in that many of us are professional musicians as well. We have seen parties from a DJ and a Musician point of view, we are fluent in many styles of music because we actually also play those styles, and a musician's ear and instinct can't be beat when behind a DJ Console. Also, we can actually play live music for your ceremony and/or cocktail hour before spinning at the booth later. You won’t find that anywhere else.
- F.A.Q. (Feb 1, 2008)